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SendAFrame Help & FAQs

We are serious about our business

Reasons to make your purchase with SendAFrame:

  • In-stock, in your quantity
  • Hand-packed with our proprietary gorilla-pak solution
  • Free FedEx shipping option year-round
  • Authorized retailer of over 120 world famous brands
  • A+ Rating with the National Better Business Bureau
  • 5-STAR rated by FedEx 15 years in a row for packing and arrival excellence
  • Climate controlled warehouses to insure your item freshness and quality
  • On-time delivery guarantee
  • 30 day return privileges, from delivery date (extended to January 30th during the 11/26-12/25 holiday season)

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Our Top FAQ

  1. How much is shipping?
  2. What is your Return Policy?
  3. Guest Accounts
  4. Problems logging-in to SendAFrame
  5. Passwords
  6. Trouble Seeing Shared Online Photo Albums
  7. Pop-up Windows on SAF
  8. Cookie Problems
  9. What is a BBB rating? Why is it important?
  10. Wood vs MDF (Engineered wood)
  11. What types of woods does SendAFrame offer in frames?
  12. What is the difference between the different METAL types?
  13. What is so special about leather albums?
  14. Why buy a Brand-Name frame?
  15. Every picture I ever took is on my phone. Why SendAFrame ?
  16. What is archival storage? Should I care?
  17. Senda FRAME? Why frames?
  18. What is special about a Gallery Wall?
  19. Do I need to use a mat in my frame?
  20. Do people still use photo albums?
  21. Some frames are described as Shadow Box. What is a shadow box?
  22. What is a FLOAT frame?
  23. Lots of different type of albums. What is the difference?
  24. What do the measurements mean when describing photo frames?
  25. Wood vs Plastic frame material
  26. Engraving takes time and cost more. Why bother?
  27. Why Archival?
  28. Are picture frames good gifts?
  29. Every photo I`ve ever taken is on my phone. Why print any?
  30. Why can`t I pop your bubble wrap packing?
  31. How many photos are best saved in a photo album?
  32. Is a picture frame a good wedding gift?
  33. What are paper photo mounts?
  34. Ready-made vs Custom-Cut frames
  35. What size photo frame is best for gift giving?
  36. What is a Rabbet?
  37. Why no Digital Frames at SendAFrame?
  38. Its Glass - do I need to worry?
  39. How are frames measured and described?
  40. Signs of a Good E-commerce Store
  41. Sentimental Frames vs Paper Cards
  42. Sentimental Frames vs Paper Cards
  43. Key points for creating an impressive Wall Gallery

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