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SendAFrame Help & FAQs

Gift Certificates

SendAFrame is pleased to offer easy to buy / easy to give Gift Certificates.

SendAFrame Gift Certificates make wonderful gifts for the photo enthusiast in your life.

Certificates are available in denominations of $5, $10, $25, $50, and $100.

Gift Certificates codes are e-mailed to you after purchase in a pretty link message that you can pass to your recipient - and/or print the certificate on a computer printer.

To purchase gift certificates, search on keywords "Gift Certificate" from anywhere on SendAFrame.

Questions? Please visit our LIVE HELP CHAT from any page at

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What we do

After you purchase gift certificates, we:

  • Email you ("SENDER") the gift certificate code # so that you may give it to your RECIPIENT if they like
  • Email you ("SENDER") a link to an online version of the Gift Certificate which you can email to your Receipient or else print out on your personal printer.

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Important points - Safety and Refunds

We have become aware of Gift Certificate scams being perpetrated upon unknowing internet shoppers.  Here are some important points for our friends buying Gift Certificates with us (or anyone) courtesy of the New York Times Circuits section:

  1. Make certain the money stays on your recipient's account
    that you (the buyer) may request a refund of any balance

    Be wary of companies that don't permit refunds.

    SendAFrame makes complete refunds of unused balances, to the purchaser, within 2 business days of request by Email or a  LIVE HELP  section to one of our associates.  Refund is made printed check, mailed to the original purchaser.

  2. There should be a formal method of informing the buyer of gift card activity (or no activity!).

    If a SendAFrame gift certificate is not used within 120 days from purchase, we inform the purchaser via email.

  3. It is important to have at least 2 methods of informing the recipient (what if they delete the email as "junk"?) Many companies just keep the money, hoping the gift recipient won't use the certificate.

    SendAFrame provides the ability to both email your gift recipient as well as produce a printed certificate to mail to the gift recipient.  Plus - we email you, the purchaser along the way.

Part of the pleasure of servicing your order is the possibility that we may delight your recipient, who may in-turn become a regular customer. Certainly we hope you will hear from them about how delighted they are with their SendAFrame experience.

Certificates may also be created via our LIVE HELP one of our customer service representatives.  Look for the LIVE HELP link on every page of SendAFrame.


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How-to: Print or Send Purchased Gift Certificates

Step 1

Click the link provided in the email sent to you once we have processed your gift certificate order. It will look something like the following:

Step 2

If you are not currently logged in to our site, you will be required to log in.

Step 3

Enter in the recipient's name and email address into the requested fields. This step WILL NOT send an email. The information you provide will only be used to fill out the gift certificate.

Step 4

You have two options at this point. You can either choose to print the gift certificate, or else you can have the gift certificate automatically emailed to your recipient. Click the link that says 'Click here for a printable copy of the gift certificate' in order to see a printable copy. Otherwise, you can click the 'send email' button and have it automatically sent.

A sample of the printable certificate is below:

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Our Top FAQ

  1. How much is shipping?
  2. What is your Return Policy?
  3. Problems logging-in to SendAFrame
  4. Passwords
  5. Trouble Seeing Shared Online Photo Albums
  6. Pop-up Windows on SAF
  7. Cookie Problems
  8. What is a BBB rating? Why is it important?
  9. Wood vs MDF (Engineered wood)
  10. What types of woods does SendAFrame offer in frames?
  11. What is the difference between the different METAL types?
  12. What is so special about leather albums?
  13. Why buy a Brand-Name frame?
  14. Every picture I ever took is on my phone. Why SendAFrame ?
  15. What is archival storage? Should I care?
  16. Why a frame as a gift?
  17. What is a Gallery Wall? How can I make one?
  18. Do I need to use a mat in my frame?
  19. Do people still use photo albums?
  20. Some frames are described as Shadow Box. What is a shadow box?
  21. What is a FLOAT frame?
  22. Lots of different type of albums. What is the difference?
  23. What do the measurements mean when describing photo frames?
  24. Wood vs Plastic frame material
  25. Engraving takes time and cost more. Why bother?
  26. Why Archival?
  27. Are picture frames good gifts?
  28. Every photo I`ve ever taken is on my phone. Why print any?
  29. Why can`t I pop your bubble wrap packing?
  30. How many photos are best saved in a photo album?
  31. Is a picture frame a good wedding gift?
  32. What are paper photo mounts?
  33. Ready-Made vs Custom-Cut frames
  34. What size photo frame is best for gift giving?
  35. What is a Rabbet?
  36. Why no Digital Frames at SendAFrame?
  37. Its Glass - do I need to worry?
  38. How are frames measured and described?
  39. Signs of a Good E-commerce Store
  40. Sentimental Frames vs Paper Greeting Cards
  41. The longevity of the black frame
  42. How to Frame and Display a Triptych or Diptych
  43. Frame Children's Art for Mother's Day
  44. Key points for creating an impressive Wall Gallery
  45. Why does SendAFrame ship exclusively with FedEx?

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